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Accessibility Policy

Our Commitment

At SotaFlame, we believe our website should be usable by as many people as possible, including people with disabilities. We are committed to improving the accessibility of our site, and we treat this as an ongoing effort rather than a one-time task.

Standards We Work Toward

We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognized guidelines describe how to make web content more accessible to people with a wide range of disabilities. We continue to work toward this goal across our site.

Ongoing Efforts

As part of our ongoing work to improve accessibility, we aim to:

  • Regularly review our theme and third-party apps for accessibility.
  • Include descriptive alt-text for images.
  • Maintain readable color contrast for text and interface elements.
  • Support keyboard navigation throughout the shopping and checkout experience.

Because our website and its content continue to evolve, some areas may not yet be fully accessible. We are actively working to identify and improve these areas.

Feedback & Contact Information

Your feedback helps us improve. If you have difficulty accessing any part of our website, or suggestions on how we can do better, please reach out—we will do our best to help and to provide the information or assistance you need:

We aim to respond to accessibility feedback within 1–5 business days.